About Us

Miguel is an accomplished change management and project management consultant with 25 years of experience with large system integration projects across the United States, Latin America, Europe, and Asia. He has led successful projects for companies including ACE Global, Edelman, Grainger, and Johnson Controls.

Mike delivers programs that drive behavioral change and has 16 years of experience assisting companies with change management, training, and performance support initiatives. Mike has supported system integration projects for SAP, SharePoint, Office 365, Pivotal CRM, Interaction Client, and PeopleSoft.

Alejandra provides operations, administrative and human resources services at Ignite. Alejandra has a strong academic background coupled with leadership experience in the public and private sectors at the international level. She has 23 years of business, government, and education experience.

Chris Horsman is a Senior Consultant with experience in program management and change management. He manages system integration change initiatives by facilitating clear scope definition, detailed change plans, and engaging all team members. Chris brings stakeholder vision to fruition by focusing on goals and working with cross-functional resources to get the job done. He builds teams with a participatory leadership style; coaching, inspiring, and recognizing contributions that drive the project efficiency.

Jake is the Director of Operations for Ignite, where he manages day-to-day operations while also delivering specialty services for client projects. He comes from a real estate and finance background and thrives at providing efficient processes. Jake has been an integral part of the Ignite team since 2016 when he joined as a consultant. His creativity and communication have made him a favorite among our clients, who appreciate his ability to get things done quickly and efficiently without sacrificing quality.

Craig brings 25+ years of experience managing and leading change programs for Big 4 professional service firms. Before joining Ignite, Craig most recently served clients in Deloitte’s Human Capital practice for 15 years, where he co-led Deloitte’s national Clinician Adoption practice for several years. Prior to this Craig worked in Accenture’s Change Management practice for a total of 9 years, serving clients in a variety of industries. In between Accenture and Deloitte, Craig helped start two Internet-based businesses serving change & learning solutions to clients in the early 2000s.

Matt focuses on helping Ignite’s clients develop project and change management plans, stakeholder analysis, and communication strategies. He analyzes project roadblocks and provides recommendations for successfully overcoming them. He has worked with valued clients such as Adient, Beam Suntory, and SC Johnson. Matt’s background includes working in finance and education.

Kelly brings her comprehensive experience in all phases of organizational and systems review, design, and realignment, with a focus on overall organizational effectiveness, to each engagement. She focuses on initiative delivery utilizing proven project management best practices while facilitating executive engagement, team development, organization, and process design, and end-user adoption. Kelly holds a Master of Science in Organization Development and Change from Loyola University Chicago in addition to an MBA in Finance from the Wharton School.

Colleen is a versatile change management leader with considerable and diverse experience with change initiatives. Colleen is solid in all areas of change management: leadership alignment, stakeholder engagement, project management, process, metrics, facilitation, and communication. Colleen has worked on large programs with leaders at several companies including Beam Suntory, Northern Trust, United Airlines, HCSC, Stericycle, and Grainger.

Nicole is a dynamic change management and operational excellence consultant with over twenty years of experience in the manufacturing, consumer products, healthcare, insurance, and non-profit industries. Nicole has designed and managed general business operations, including strategic planning, growth, and development, hiring, coaching, mentoring, process improvement, project management, and execution. Nicole brings expertise in change strategy, stakeholder management, process re-engineering, Net Promoter Score (NPS), and leadership coaching. She has led successful projects in finance, HR, manufacturing, IT, Shared Services, and healthcare clinical settings that include domestic and global components and span multiple sites.