4C Manage Change Impacts

Provides high-level overview of the key change impacts implications, risks, benefits seen across process areas. CategorySubcategoryDescriptionPeopleEmployeeCompetencies� Changes in the key skills and knowledge required to perform a job Training� Changes in types of training required to re-skill existing employees Culture� Changes in culture (teamwork, discipline, goal alignment, etc.) required to support, drive, and sustain desired employee behaviors Staffing� Changes in size of work force ( increased workload, site consolidation, etc.) for eachfunctional area Roles� Changes in primary roles and job tasks for each functional area PerformanceMeasurement� Changes in defining, aligning and managing, and rewarding performance at an individual, team, or organizational level ProcessWorkflow� Changes in how the way works get done today (more or fewer steps, people/departmentsinvolved, etc) Relationships� Changes in organizational structure, reporting relationship, interactions with other functional areas Information� Changes in types of information (including regulatory) required to make decisions Decision Making� How decisions get made given the changes in primary roles and job tasks for each functional area Facilities� Changes in facilities (new locations, integrated work areas, key workflow, tools,expanded/different physical footprint, etc.) required to support, drive and sustain desiredbehaviors TechnologyN/A� Changes to existing systems or tools employees use to perform their job functions