Background

Project Objectives

  • Implement significant changes to the client’s business strategy across four customer-facing functions
  • Align with technology and finance teams
  • Navigate highly confidential changes
  • Deploy in an accelerated time frame

Project Highlights

Roles and Responsibilities

  • Defined approach to identify the critical path activities
  • Collaborated across six different functions
  • Developed structure to drive OCM plan with key stakeholders and influencers
  • Defined training needs; coordinated training development with external partner
  • Supported leadership engagement and communications leading up to project deployment
  • Continued to consult through additional deployments and project phases

Ignite's Impact

What We Accomplished

  • Developed visibility of critical path items and dependencies across teams
  • Provided crucial communication deliverables to abbreviate development time
  • Managed dependencies and handoffs
  • Developed and deployed OCM communications and training materials in a compressed timeline
  • Anticipated project risks and resolved them before they became an issue
  • Extended working hours to nights and weekends to ensure critical path activities remained on schedule

Results

What Success Looks Like

  • Successfully launched the project
  • Tangibly impacted company’s stock price (one-year post launch)
  • Rewarded additional projects for high-visibility programs within the organization

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