Fortune 500 distributor of maintenance, repair, and operating products pricing strategy
Ignite helps implement significant changes to business strategy across four customer-facing functions; in alignment with technology and finance teams. The changes were highly confidential and required an accelerated deployment.
Implement significant changes to the client’s business strategy across four customer-facing functions
Align with technology and finance teams
Navigate highly confidential changes
Deploy in an accelerated time frame
Roles and Responsibilities
Defined approach to identify the critical path activities
Collaborated across six different functions
Developed structure to drive OCM plan with key stakeholders and influencers
Defined training needs; coordinated training development with external partner
Supported leadership engagement and communications leading up to project deployment
Continued to consult through additional deployments and project phases
What We Accomplished
Developed visibility of critical path items and dependencies across teams
Provided crucial communication deliverables to abbreviate development time
Managed dependencies and handoffs
Developed and deployed OCM communications and training materials in a compressed timeline
Anticipated project risks and resolved them before they became an issue
Extended working hours to nights and weekends to ensure critical path activities remained on schedule
What Success Looks Like
Successfully launched the project
Tangibly impacted company’s stock price (one-year post launch)
Rewarded additional projects for high-visibility programs within the organization
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