How Technology Can Hurt and Help Your Organization: Are Your Tools the Right Fit?


“Necessity is the mother of invention” and nowhere does this hold truer than in the world of technology startups. These startups are equipping businesses with tools that accelerate growth and increase productivity by allowing teams to focus on the 20% of the work that makes the difference (Pareto’s principle).

In a business environment with diverse needs and demand for custom solutions, corporate development and purchasing teams must choose between agile yet niche technology solutions or legacy systems and familiar applications that serve all teams purposes, but, are imperfect for many teams. This conflict forces purchasing, developer, and operation teams to weigh the benefits of using tools that serve specific purposes to increase team productivity versus alternative tools that aren't the most suitable on a team level but will do the most to increase overall company productivity.

This conflict is a universal one and, in some form, occurs in every institution small or large. To illustrate, imagine a team in a Fortune 500 firm that with the embrace of big data and collaboration requires new tools despite having legacy systems in-place or outdated software. This team, in hopes of increasing efficiency can use Microsoft OneDrive to file share and coordinate with one another, Asana to manage projects and tasks, Slack to communicate internally and share relevant information, and Tableau for metric analysis.

While using these tools will create a more efficient team because the 20% that makes the difference will be done much more efficiently, the contrary is that these tools will decrease synergies among other segments of the company in transferring files, processes, and best practices. In addition, this creates a vulnerability as many of these services are freemium and can (and likely are) used unsanctioned creating security vulnerabilities, decreased knowledge transfer, and discord between operation, developer, security, and purchasing teams.

Within the evolving business atmosphere and changing technological needs, the opportunity tools provide can make all the difference in team work quality and efficiency, however, without proper planning, impact analysis, and implementation they can decrease overall company efficiency and expose organizations to unanticipated risks. This phenomenon and back and forth between teams hoping to gain a competitive edge by using new tools, and enterprise set tool-limitations exist within every company. Ignite Consulting LLC has led change initiatives for legacy systems and major software upgrades by engaging key stakeholders and having conversations early and intentionally to provide teams and the company with the best set tools that will increase overall productivity.

Have a project vision you’d like to make a reality? See our 8 Best Practices for Delivering Successful Projects & 4 Steps to Reduce the Risk of your Project to position your program for success.