Better Process Trumps Humans & PCs

The 2005 Freestyle Chess Tournament hosted by allowed anyone to compete with other players or computers. Many were shocked to hear two amateurs (using three computers), defeated teams of chess grandmasters.

Garry Kasparov, who battled the IBM supercomputer in the 1990s, credited the skill at manipulating and coaching their computers. More importantly, he reaches the following conclusion:

Weak human + machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.

WOW! This is validation for all the business process work I encourage my clients to do!

What do you think?

Tags: Process